Member and Family Assistance Program (MFAP)

What benefits are available to me?

Your MFAP is here for you whenever you need it, 24 hours a day, seven days a week, 365 days of the year. Within a confidential environment you can receive counselling for any challenge — whether it’s a first step in facing a possible addiction, or managing day-to-day stress.

** This Program is available to ALL Local 1611 members and their family.

The Program Includes:

  • Marriage

  • Family

  • Stress

  • Addictions

  • Anxiety

  • Depression

  • Life transitions/change

  • Grief/Bereavement

  • Other personal issues

Life Smart Coaching

Life Smart Coaching is a suite of telephonic services that offers assessments, coaching, and resources; each service has been developed to allow you to take a proactive approach to managing everyday challenges. A Life Smart intake counsellor will contact you within 72 hours to offer you an appointment with an appropriate specialist. Life Smart Coaching Services include three major components with service options for each area:

Life Balance Solutions
  • Childcare/Parenting Services

  • New Parent Support

  • Elder and Family Care

  • Legal Advisory

  • Financial Consultation

  • Relationship Solutions

Health Smart Coaching Services
  • Nutritional Coaching

  • Smoking Cessation

  • Jumpstart your Wellness

Career Smart Coaching Services
  • Career Coaching

  • Pre-Retirement Planning

  • Shift Worker Support

CLICK HERE for more information on the services MFAP offers.

CLICK HERE to learn how to register.

CLICK HERE for a video orientation on Homewood Health.

For Employee and Family Assistance service access, call 1-800-663-1142 or TTY for hearing or speech impaired 1-888-384-1152 (24 hours a day, 7 days a week).

Mom and Child



Head Office hours are 

Monday - Friday 9 am - 4:30 pm 

Pacific coast time.

Local 1611 acknowledges we work and

train on the shared lands of the

First Nations, Métis and Inuit.



Send Message


LiUNA Local 1611 Head Office

#200 – 19092 26th Avenue

Surrey, BC V3Z 3V7

Phone: 604-541-1611 

Toll Free: 1-800-663-6588

Email : info@cswu1611.org